FAQs
What types of health monitoring devices do you offer?
At WristBuddy, we provide a curated selection of innovative health monitoring devices, including advanced products like the Cedar Arm Blood Pressure Monitor with Bluetooth connectivity. Our devices are designed to help you effortlessly track your health data and trends from the comfort of your home.
How do I use the health monitoring devices?
Each device comes with a user-friendly manual that provides step-by-step instructions on how to set it up and use it effectively. Additionally, our website features helpful guides and tips to ensure you get the most accurate readings and a seamless experience.
What if I receive a defective or damaged item?
Please inspect your order upon reception. If you find that the item is defective, damaged, or if you received the wrong item, contact us immediately at wristbuddyofficial@gmail.com. We will evaluate the issue and work to make it right.
What is your return policy?
We have a 30-day return policy. You can request a return within 30 days of receiving your item. To initiate a return, please reach out to us at wristbuddyofficial@gmail.com. Please note that certain items, such as perishable goods and personal care products, cannot be returned.
How long does it take to process a refund?
Once we receive and inspect your return, we will notify you if your refund was approved. If approved, you will be refunded on your original payment method within 10 business days. Please allow additional time for your bank or credit card company to process the refund.
Can I exchange an item?
The fastest way to ensure you get the item you want is to return the item you have. Once your return is accepted, you can make a separate purchase for the new item.
Do you ship internationally?
Yes, we offer international shipping. Please check our shipping policy for more details on shipping rates and delivery times to your location.
How can I contact customer support?
You can reach our customer support team by emailing us at wristbuddyofficial@gmail.com. We are here to assist you with any questions or concerns you may have regarding our products or your order.